Terms of Service
Last updated: 2026-05-22
Service overview
EchoMed provides AI-assisted drafting of clinical notes based on clinical content you provide without patient identifiers.
Clinician responsibility
You are responsible for reviewing, editing, and approving all notes before use in any clinical system.
No patient identifiers
Do not include patient identifiers or other protected health information. You are responsible for ensuring all inputs are free of patient identifiers before submitting.
Compliance acknowledgments
Before using dictation and note generation features, you must complete the following acknowledgments:
- Weekly acknowledgment: A detailed review of your PHI responsibilities, including third-party AI processing disclosure. Valid for one calendar week (ISO week). Required before your first session each week.
- Daily acknowledgment: A brief reminder confirming you understand the requirement to keep patient identifiers out of your dictation. Required before your first session each day.
Both acknowledgments are timestamped and logged for compliance documentation. Failure to complete the required acknowledgments will block access to dictation and note generation features until completed.
Identifier-detection gate
EchoMed scans your dictation input for 12 patterns of potential patient identifiers. If a pattern is detected, a blocking modal requires explicit acknowledgment before processing continues. Overrides ("Generate anyway") are recorded in the audit log. Generated output is also scanned and flagged for review.
Review confirmation before export
After a note is generated, copy, download, and share actions are disabled until you confirm you have reviewed the note for accuracy. This is a deliberate gate intended to keep the clinician in the loop on every note that leaves the system.
Acceptable use
Do not upload content you are not authorized to process. Do not use the service for emergency or life-critical decisions.
Billing and subscriptions
Existing subscribers retain access on their current plan; new self-serve subscriptions are paused during this transition. Pricing and plan details are described on the Pricing page and may change as we refine the service.
Availability
We aim for high availability, but the service may be unavailable due to maintenance or third-party outages.
Changes
We may update these terms from time to time. Continued use of the service means you accept the updated terms.
Contact
Questions? Email business@echomedvoice.com.